Location: San Antonio, TX EmploymentType: Full-Time |Onsite
Job Summary The Director of Operations will lead and optimize the day-to-day business functions ensuring operational excellence across departments including Engineering, Manufacturing, IT, Repair and Contract Services. This role is pivotal in scaling the company’s infrastructure, aligning cross-functional teams, and driving strategic growth initiatives
Key Responsibilities Strategic Leadership
Develop and execute operational strategies aligned with company goals
Collaborate with executive leadership to shape long-term business plans
Identify opportunities for innovation and process improvement
Operational Oversight
Manage daily operations across departments to ensure efficiency and quality
Oversee customer relationships, procurement, and logistics
Monitor KPIs and implement corrective actions when needed
Team Management
Lead and collaborate with department heads and operational staff
Foster a culture of accountability, collaboration, and continuous improvement
Support hiring, onboarding, and professional development initiatives
Financial & Compliance
Develop and manage budgets, forecasts, and cost-control measures
Ensure compliance with local, state, and federal regulations
Conduct regular audits and risk assessments
Technology & Systems
Evaluate and implement tools to streamline workflows and data reporting
Oversee IT infrastructure and cybersecurity protocols
Support product lifecycle operations and technical support systems
Qualifications
Bachelor’s degree in Business Administration, Operations Management, or
related field (MBA preferred)
7+ years of experience in operations leadership, preferably in tech ormanufacturing
Proven success in scaling operations and managing cross-functional teams
Strong analytical, organizational, and communication skills
Familiarity with ERP systems (Epicor), Lean/Six Sigma methodologies, an Texas business regulations
Preferred Traits
Strategic thinker with hands-on execution ability
Adaptable and resilient in a fast-paced environment
Passion for technology and innovation
Bilingual (English/Spanish) is a plus for regional collaboration