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Director of Operations

San Antonio, TX · Government/Military
Location: San Antonio, TX
Employment Type: Full-Time |Onsite


Job Summary
The Director of Operations will lead and optimize the day-to-day business functions ensuring operational excellence across departments including
Engineering, Manufacturing, IT, Repair and Contract Services. This role is pivotal in
scaling the company’s infrastructure, aligning cross-functional teams, and driving
strategic growth initiatives

Key Responsibilities
Strategic Leadership
  • Develop and execute operational strategies aligned with company goals
  • Collaborate with executive leadership to shape long-term business plans
  • Identify opportunities for innovation and process improvement
Operational Oversight
  • Manage daily operations across departments to ensure efficiency and quality
  • Oversee customer relationships, procurement, and logistics
  • Monitor KPIs and implement corrective actions when needed
Team Management
  • Lead and collaborate with department heads and operational staff
  • Foster a culture of accountability, collaboration, and continuous improvement
  • Support hiring, onboarding, and professional development initiatives
Financial & Compliance
  • Develop and manage budgets, forecasts, and cost-control measures
  • Ensure compliance with local, state, and federal regulations
  • Conduct regular audits and risk assessments
Technology & Systems
  • Evaluate and implement tools to streamline workflows and data reporting
  • Oversee IT infrastructure and cybersecurity protocols
  • Support product lifecycle operations and technical support systems

Qualifications
  • Bachelor’s degree in Business Administration, Operations Management, or
  • related field (MBA preferred)
  • 7+ years of experience in operations leadership, preferably in tech ormanufacturing
  • Proven success in scaling operations and managing cross-functional teams
  • Strong analytical, organizational, and communication skills
  • Familiarity with ERP systems (Epicor), Lean/Six Sigma methodologies, an Texas business regulations

Preferred Traits
  • Strategic thinker with hands-on execution ability
  • Adaptable and resilient in a fast-paced environment
  • Passion for technology and innovation
  •  Bilingual (English/Spanish) is a plus for regional collaboration

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