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System Administrator Level 1
Annapolis Junction, MDTitle: System Administrator Level 1
Clearance Required: TS/SCI with poly
Location: Annapolis Junction, MD
Health Care - Employer paid medical , dental, vision for the employee and their dependents
401K - Employer contributed 3% Safe Harbor, also up to 5% employer match, and 100% vested on hire date
PTO/Holiday - 160 hours PTO/Sick leave per year, 11 paid holidays per year
Tuition Assistance - Up to $5250 per year
DESCRIPTION
This is a full-time position performed at a customer location. As Training Center / Laboratory Support system administrator on our team, you will provide the support required to operate and maintain all hardware and software in compliance with established policies required by the customer for their production and training networks. As well as responsible for establishing and maintaining user accounts and help desk functions for staff and students.
RESPONSIBILITIES:
QUALIFICATIONS:
This is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status.
Clearance Required: TS/SCI with poly
Location: Annapolis Junction, MD
Health Care - Employer paid medical , dental, vision for the employee and their dependents
401K - Employer contributed 3% Safe Harbor, also up to 5% employer match, and 100% vested on hire date
PTO/Holiday - 160 hours PTO/Sick leave per year, 11 paid holidays per year
Tuition Assistance - Up to $5250 per year
DESCRIPTION
This is a full-time position performed at a customer location. As Training Center / Laboratory Support system administrator on our team, you will provide the support required to operate and maintain all hardware and software in compliance with established policies required by the customer for their production and training networks. As well as responsible for establishing and maintaining user accounts and help desk functions for staff and students.
RESPONSIBILITIES:
- Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution;
- and providing support for implementation, troubleshooting and maintenance of IT systems.
- Experience managing the daily activities of configuration and operation of IT systems, to include user accounts and workstations.
- Experience installing and maintaining computers, including tablets, laptops, or desktops
- Experience assisting users in accessing IT systems.
- Experience providing support for the dispatch system and remaining involved in the resolution process.
- Experience configuring and managing LINUX, UNIX, and Windows operating systems and installing/loading operating systems software, and troubleshooting.
- Experience with:
- Microsoft Exchange 2013 and 2016
- User Activity Monitoring (UAM)
- IBM Big Fix
- VxRail
- MS SharePoint
- MS Active Directory
- MS Windows Desktop Computing
- Remote Desktop Management
- MS PowerShell Integrated Scripting Engine (ISE)
- MS Office (Outlook, Word, PowerPoint, Excel, Project, Access)
- Adobe Professional
- Adobe Creative Cloud
- Blackboard
- Avaya phone systems
- Cisco phone systems
- Skype for business
- New software and systems as the networks evolve
QUALIFICATIONS:
- Bachelor’s degree or advanced degree in computer science, information systems, engineering, or other related discipline.
- At least 5 years of systems admin experience.
- A high school diploma or GED plus 10 years of systems admin experience would also be acceptable.
- Must meet DoD Directive 8570 IAM Level 1 requirements (Security + at a minimum).
This is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status.