We pride ourselves on an open, and honest culture in the workplace which builds morale conducive to inspiring growth on our team, while balancing lifestyle by supporting personal and family goals with flexibility. We offer secure network systems and software engineering solutions in both the public and private sectors. With certified experts consulting the team, we are able to address the customer's mission and follow-through in the systems development life cycle. 

Clearance Required: TS/SCI 
Title: Systems Administrator
Location: Columbia, MD

Description:

• Maintains smooth operation of multi-user computer systems, including coordination with network and systems engineers.
• Monitors and manages system resources, including CPU usage, disk usage, and response times to maintain operating efficiency.
• Performs systems security administration functions, including creating user profiles and accounts.
• Other duties may include setting up administrator accounts, maintaining system documentation, tuning system performance, installing system wide software. Interacts with users.   
• Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.  
• Interact with customers to handle service inquiries and problems.  
• Provide support to the implementation, troubleshooting and maintenance of IT systems.
• Distinguish isolated user problems from enterprise-wide application/system problems.
• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements. Duties include examining customer problems and implementing appropriate corrective action to initiate a repair or return.  
• Analyze recurring problems, annotating, and initiates solutions for preventing reoccurrence.  
• Work with systems and network engineers in implementing enterprise wide systems and technologies.  
• Ability to install and troubleshoot workstations, thin clients, applications, printers/scanners, phones, and various other IT equipment. 

 
Career level with a complete understanding and wide application of technical principles, theories and concepts. Working under only general direction, provides technical solutions to a wide range of difficult problems. Independently determines and develops approach to solutions.
Additionally provide team leadership for a small Service Desk providing metrics and trending information for leadership.

4+ years of experience in systems administration and end-user support 

Required IAT Certs: one or more of the following: Sec+, CASP, CISSP 

Required Vendor Cert: one or more of the following: Microsoft, VMWare, Cisco, Netapp, ITIL, Pure Storage, HP, Dell, Linux+, RedHat.  If not currently achieved, then must achieve within 6 months of hire.  

 

Benefits:

We offer a competitive benefits and compensation package and FUN place to work! Benefits include, but not limited to:

Health and Wellness Benefits

• Medical Insurance (three CareFirst healthcare plans to choose from, Dental and Vision Insurance, 75% covered for employee/ 50% per dependant

• Health Savings Account (HSA) contributions $1500 individual/ $3000 family

Personal Insurance Benefits 

• Company-paid Life Insurance and AD&D coverage

• Company-paid Short-term and Long-term Disability Insurance

Paid Leave

• Employees receive 20 days of vacation/10 holidays built into hourly rate/ 5 days of sick time (currently used for snow, jury, bereavement) 

Retirement

•  Pre-tax 401k program including 6% company match

• 100% fully vested from eligibility date

*Eligible after 90 days of employment

Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.